DOCUMENT:Q136832 18-DEC-2000 [win95x] TITLE :Editing Address Book in MS Word 7.0 Renders File Unusable PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Word for Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you use Word 7.0 to modify your Personal Address Book (PAB), you may receive the following error message when you start Microsoft Exchange: Your Personal Address Book could not be opened. The file is not a Personal Address Book. Would you like to use a different Personal Address Book? CAUSE ===== Word 7.0 can open and modify a PAB, but cannot save the file in the correct format. When you save a PAB in Word, the file is saved in Word document (.doc) format, and cannot be used by Microsoft Exchange. RESOLUTION ========== If you save a PAB in Word, there is no method for converting the file back to PAB format. You can open and view the PAB in Word, but you must start a new PAB to run Microsoft Exchange. MORE INFORMATION ================ If you open a PAB in Word but do not save it, the format is not changed and the PAB can still be used by Microsoft Exchange. Note that the problem described in this article also applies to Schedule+ (.scd) files. Additional query words: excel xl5 xl7 ====================================================================== Keywords : win95 Technology : kbWordSearch kbWin95search kbWord95Search kbZNotKeyword3 kbWord95 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.