DOCUMENT:Q172770 17-DEC-2000 [win95x] TITLE :Err Msg: Cannot Connect to MAPI Server. Invalid MAPI Server... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kberrmsg win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows 95, you may receive the following error message: Cannot Connect to MAPI Server. Invalid MAPI Server Present. Cannot Provide MAPI Services. CAUSE ===== One of the following files may be damaged or missing: - Mapi32.dll - Mapisp32.exe RESOLUTION ========== To resolve this issue, extract a new copy of the Mapi32.dll and Mapisp32.exe files to the Windows\System folder. The Mapi32.dll file can be found in the following locations: - Win95_06.cab cabinet file on the Windows 95 CD-ROM - Win95_09.cab cabinet file on the Windows 95 OEM Service Release 2 (OSR2) CD-ROM - Win95_07.cab cabinet file on the original Windows 95 DMF disks - Win95_10.cab cabinet file on the original Windows 95 non-DMF disks The Mapisp32.exe file can be found in the following locations: - Win95_07.cab cabinet file on the Windows 95 CD-ROM - Win95_10.cab cabinet file on the Windows 95 OEM Service Release 2 (OSR2) CD-ROM - Win95_07.cab cabinet file on the original Windows 95 DMF disks - Win95_11.cab cabinet file on the original Windows 95 non-DMF disks For information about using the Extract tool, please see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files ====================================================================== Keywords : kberrmsg win95 Technology : kbWin95search kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.