DOCUMENT:Q155240 27-JUL-2001 [win95x] TITLE :Err Msg: Some Control Panel or Device Settings Have Changed... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kb3rdparty kberrmsg kbsetup win95 appscomp kbAppCompatibility ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to run Windows 95 Setup or Windows 95 OEM Service Release 2 (OSR2) Setup from within Windows 95 or OSR2, you may receive the following error message: Some Control Panel or device settings have changed since you last started Windows. Close all of your programs, restart Windows, and then run Setup again. CAUSE ===== This error message occurs when Diamond In Control Tools is loaded or a Winmodem.cpl file is installed on your computer by a third-party modem driver. RESOLUTION ========== Quit In Control Tools before you run Windows 95 or OSR2 Setup, or rename the Winmodem.cpl file to Winmodem.bak, and then run Windows 95 Setup again. For information about how to rename a file, click Start, click Help, click the Index tab, type "renaming" (without the quotation marks), and then double-click the "Renaming files" topic. MORE INFORMATION ================ This error message can also occur if you have a modem connected to a Hayes ESP high speed serial port. This port uses a program named Espcfgmg.exe to set the port, address, and so on. Disable this program in Task Manager to resolve the issue. In Control Tools is a product of Diamond Multimedia, WinModem is a product of US Robotics. Additional query words: ====================================================================== Keywords : kb3rdparty kberrmsg kbsetup win95 appscomp kbAppCompatibility Technology : kbWin95search kbOPKSearch kbZNotKeyword3 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.