DOCUMENT:Q131942 17-DEC-2000 [win95x] TITLE :Erratic Mouse Pointer Behavior on Laptop Computers PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Windows 95 on a laptop computer, you may experience random mouse pointer movements and mouse clicks. CAUSE ===== This behavior can occur on computers that use a single controller for both the keyboard and power management. When Windows 95 polls the controller, random data is sometimes returned. This random data can result in random mouse pointer movements and mouse clicks. The following computers have been reported to experience this behavior: - AT&T Globalyst 200S - MidWest Micro SoundBook Elite - Swan Note laptop computers RESOLUTION ========== To resolve this issue, disable power status polling. To do so, follow these steps: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the System icon. 3. Click the Device Manager tab. 4. Double-click the System Devices branch to open it. 5. Click Advanced Power Management, and then click Properties. 6. Click the Enable Power Management Support check box to clear it. 7. Click OK or Close until you return to Control Panel. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.