DOCUMENT:Q137869 17-DEC-2000 [win95x] TITLE :Error Message: System Error - Network Error on Drive PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 98 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following error message if the network disconnects during certain network operations: SYSTEM ERROR Network Error on Drive When you receive this error message, clicking Cancel or Retry has no effect. Pressing CTRL+ALT+DELETE also has no effect. You must turn the computer off and back on, or press its reset switch, to restart the computer. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ Note that this problem does not occur when you are using a real-mode Novell NetWare client such as NETX. This error can be triggered by a program trying to access an open file handle that has become invalid due to the network connection being lost. If the program tries to access the handle a finite number of times, clicking Cancel repeatedly will eventually return control to the program. If the program tries to access the handle in an infinite loop, there is no way to return control to the program or the system. This error has also been reported to occur if a local, external hard disk is disconnected or turned off while a program has files on the drive open. Additional query words: unrecoverable hangs ====================================================================== Keywords : win95 Technology : kbWin95search kbWin98search kbZNotKeyword3 kbWin98 Version : WINDOWS:95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.