DOCUMENT:Q180784  17-DEC-2000  [win95x]
TITLE   :Error Message: The File Does Not Exist
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:95
OPER/SYS:
KEYWORDS:kberrmsg win95

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The information in this article applies to:

 - Microsoft Windows 95 
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SYMPTOMS
========

When you attempt to print a document to Microsoft Fax, the Compose New Fax
wizard may not start, and you may receive the following error message:

Microsoft Exchange
------------------

   The file does not exist.

Microsoft Windows Messaging
---------------------------

   The personal address book could not be found.

CAUSE
=====

This behavior can occur if the Microsoft Exchange or Windows Messaging profile
in which Microsoft Fax is installed does not include a personal address book
(PAB).

RESOLUTION
==========

To resolve this behavior, use either of the following methods:

Method 1
--------

Locate an existing personal address book on your hard disk. To do so, follow
these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Mail And Fax.

3. Click Show Profiles.

4. In the list of installed profiles, click MS Exchange Settings or Windows
   Messaging Settings, and then click Properties.

5. In the list of installed services, click Personal Address Book, and then
   click Properties.

6. On the Personal Address Book tab, click Browse, locate and click the personal
   address book you want, and then click Open.

7. Click OK, click OK again, and then click Close.

Method 2
--------

Create a new Microsoft Exchange or Windows Messaging profile that includes
Microsoft Fax. For information about how to do so, please see the following
article in the Microsoft Knowledge Base:

   Q152196 How to Install and Use Microsoft Fax


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Keywords          : kberrmsg win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95
Issue type        : kbprb

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