DOCUMENT:Q130080 17-DEC-2000 [win95x] TITLE :Error Messages with MS Exchange and Novell Post Office PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you compose a new message or delete a message in Microsoft Exchange in Windows 95, you may receive one of the following error messages if the Post Office exists on a Novell NetWare server: - File already created. - File in use. - Recipient's mailbag is busy or in use. Or, when you are running the Microsoft Mail Admin tool, you may receive a message stating that the FLAG.GLB or MASTER.GLB file is locked. CAUSE ===== These are network errors rather than Microsoft Exchange errors. The error messages are caused by the failure of the network to close a file after the application places its close file command. This problem can be due to a bad packet, a faulty network adapter, poor cabling, or a switch or patch may be necessary on the server. RESOLUTION ========== To correct this problem, use one of the following methods: - Quit and restart Windows 95 to release the file. - Use the Novell patch to fix the file locking problem. Obtain the CROPNFX.NLM file from Novell. This file is dated 12/18/91 and has a size of 1040 bytes. - Troubleshoot the problem as a network problem. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.