DOCUMENT:Q181866 10-AUG-2001 [win95x] TITLE :Fatal Exception Error Accessing Windows NT Share From Windows 95 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95; WINNT:4.0 OPER/SYS: KEYWORDS:kbnetwork kbfasttip win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open a file or folder on Windows NT shared network drive that is on a NTFS partition, you may receive the following error message: A Fatal Exception 0E has occurred at 0028:C0231810 in VXD VMM(0D) + 00001810. The current Application will be terminated. CAUSE ===== This behavior can occur if both of the following conditions exist: - The file or folder you are attempting to open has a long file name. - You have disabled short file name (standard 8.3 naming) creation on the Windows NT computer. RESOLUTION ========== To resolve this issue, obtain and install Microsoft Windows 95 Service Pack 1. For information about Windows 95 Service Pack 1, please see the following article in the Microsoft Knowledge Base: Q142794 Availability of Microsoft Windows 95 Service Pack 1 MORE INFORMATION ================ This behavior can also occur if the networking components have been removed and reinstalled on a computer that has Windows 95 Service Pack 1 installed. Reinstalling the networking components from the Windows 95 CD-ROM overwrites the Windows 95 Service Pack 1 version of the networking files. You should reinstall Windows 95 Service Pack 1 after installing network files from the Windows 95 CD-ROM. ====================================================================== Keywords : kbnetwork kbfasttip win95 Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWin95search kbZNotKeyword3 Version : WINDOWS:95; WINNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.