DOCUMENT:Q152835  17-DEC-2000  [win95x]
TITLE   :Hayes Optima 14.4 PCMCIA Modem Not Recognized by Windows 95
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:95
OPER/SYS:
KEYWORDS:win95

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The information in this article applies to:

 - Microsoft Windows 95 
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SYMPTOMS
========

When you insert a Hayes Optima 14.4 PCMCIA modem into a PC Card socket, you may
hear a single (low) tone indicating that the PCMCIA modem is not recognized.

CAUSE
=====

Versions of the Hayes Optima PCMCIA 14.4 modem prior to version 2.6H do not work
with Windows 95 PC Card socket services.

NOTE: Hayes Optima PCMCIA 14.4 modems prior to version 2.6H can be identified by
their beige color. Later versions of the modem are silver.

RESOLUTION
==========

Contact Hayes Microcomputer Products to upgrade your modem to version 2.6H or
later.

Additional query words: pc-card pccard

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Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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