DOCUMENT:Q119874 17-DEC-2000 [win95x] TITLE :Lost Colors with Cirrus Logic Based VLB Video Adapter PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows 95 startup logo is distorted, and the interface appears in black and white during startup and while running Windows 95. CAUSE ===== This problem occurs with a VLB video adapter using the Cirrus Logic 5426, 5428, or 5434 video chip on a Pentium-based computer that has both VLB sockets and PCI sockets on the motherboard. RESOLUTION ========== To correct this problem, replace the VLB video adapter with a PCI video adapter using the Cirrus Logic 5426, 5428, or 5434 video chip or a video adapter using a different video chip, such as the S3 or one manufactured by Tseng Labs. MORE INFORMATION ================ The same VLB adapters function correctly in computers with only VLB sockets. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3rdparty ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.