DOCUMENT:Q137592 17-DEC-2000 [win95x] TITLE :Mouse and Keyboard Stop Functioning with Asus Motherboard PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install Windows 95 on a computer with an Asus motherboard with an Intel Triton chip set, and the mouse is connected to the PS/2 mouse port on the computer, the mouse may stop responding and the keyboard may not work in MS-DOS sessions. Reconfiguring the mouse in Device Manager does not resolve the problem, and may cause the keyboard to stop responding, even in Safe mode. CAUSE ===== The PS/2 mouse port is not configured correctly on the motherboard. RESOLUTION ========== Reconfigure the PS/2 mouse port on the motherboard so that it is configured correctly. For information about how to do so, please consult the computer's documentation or manufacturer. MORE INFORMATION ================ To use a PS/2-style mouse on a computer with an Asus motherboard with an Intel Triton chip set, you must use a special PS/2-style mouse adapter. If the PS/2 mouse port on the computer is not configured correctly, the port does not function properly in Windows 95. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.