DOCUMENT:Q132794 17-DEC-2000 [win95x] TITLE :MS-DOS Programs That Try to Restart the Computer May Fail PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install an MS-DOS-based program that attempts to restart the computer, the MS-DOS-based program may simply disappear from the system. CAUSE ===== Most MS-DOS-based programs are unaware of multitasking, and allowing those programs to restart the computer may result in the loss of data. To protect system data integrity, Windows 95 intercepts the most common ways that MS- DOS-based programs attempt to restart the computer and silently terminates those programs. RESOLUTION ========== Instead of allowing the MS-DOS-based program to restart the computer, perform a restart in the standard manner by clicking the Start button, clicking Shut Down, and selecting the Restart The Computer option. Additional query words: reboot int 19h qemm install setup ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.