Office 97 Hyperlinks Open Multiple Copies of Internet Explorer

ID: Q161049

The information in this article applies to:

SYMPTOMS

When you click a hyperlink (such as "http://www.msn.com") in Office 97, Internet Explorer starts and connects to the site. If you then click another hyperlink, another instance of Internet Explorer is started.

RESOLUTION

If you do not want to run multiple instances of Internet Explorer (to conserve system resources), open new links by copying and pasting them into the open instance of Internet Explorer, or close Internet Explorer before clicking another hyperlink.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157763
   TITLE     : OFF97: Memory Problems When Hyperlinking Between Programs

Additional query words: 3.00 3.01
Keywords          : kbenv msiew95 
Version           : 3.0 3.01
Platform          : WINDOWS

Last Reviewed: May 20, 1999