DOCUMENT:Q132661 17-DEC-2000 [win95x] TITLE :Some Multimedia Titles Do Not Work on HP Vectra Communication PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may not be able to play the audio tracks on mixed-mode compact discs on a Hewlett-Packard (HP) Vectra Communication computer. CAUSE ===== HP Vectra Communication computers incorporate a DSP-based combination sound/modem/fax/CD-ROM controller card that cannot play the audio tracks on a mixed-mode compact disc. Multimedia titles that include audio CD tracks in their sounds do not play correctly on these computers. Some games (such as Sound It Out Land by Conexus) do not progress beyond the opening screen. Other games may display error messages similar to the following: MMSYSTEM 262 There is a problem with your media device. Make sure it is working properly or contact the device manufacturer. RESOLUTION ========== You may be able to work around this problem by using the computer's original real-mode drivers. Note that doing so will result in slight degradation in system performance. To use the real-mode drivers, follow these steps: 1. Click the Start button, point to Settings, click Control Panel, and then double-click the System icon. 2. On the Device Manager tab, double-click the SCSI controller branch, and then double-click "Adaptec AIC-6x60 ISA Single Chip Controller." 3. Click the Original Configuration (Current) check box to clear it. 4. Click OK. 5. Add the following lines to the Config.sys file: device=c:\hp_iobrd\adaptec\aspi2dos.sys device=c:\hp_iobrd\adaptec\aspicd.sys /d:aspicd0 6. Remove the semicolon from the beginning of the Mscdex entry and then save and close the Config.sys file. 7. Add the following line to the Autoexec.bat file: c:\windows\command\mscdex.exe /d:aspicd0 NOTE: This line may require modification to work with your computer. 8. Restart your computer. ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.