DOCUMENT:Q151292 20-FEB-2002 [win95x] TITLE :Top Articles on Microsoft Product Support Offerings PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SUMMARY ======= INSTRUCTION ----------- The Knowledge Base is available on the World Wide Web and The Microsoft Network. You can also access the Knowledge Base if you purchase a Microsoft TechNet compact disc subscription. The Microsoft Knowledge Base on the World Wide Web -------------------------------------------------- Connect to the Knowledge Base by using the following address http://support.microsoft.com/support/default.asp and follow the detailed instructions on the page. ARTICLE LISTING --------------- ITEM ID ARTICLE TITLE PAGES -------------------------------------------------------------------------- GL0907 Microsoft Support Network Overview. This Application Note details the various technical support services Microsoft offers its customers. The two-page Microsoft Support Network Priority Support Order Form is included. 13 GL1012 Phone Numbers for Microsoft Support Network and Related Services 6 Q115389 Obtaining Knowledge Base Articles on the Internet. This article explains how to access Microsoft Knowledge Base articles (technical information about Microsoft products, fix lists, documentation errors, and answers to commonly asked technical support questions) on the Internet through an FTP service (ftp.microsoft.com). 5 Q102346 Microsoft Product Support Options Questions & Answers 3 End of listing. Additional query words: ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.