U.S. Robotics Sportster 28.8 Modem Loses Connection Speed

ID: Q131613

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows 98

SYMPTOMS

When you use a U.S. Robotics Sportster 28.8 modem in Windows, it may begin to lose characters per second or bits per second after long use.

CAUSE

U.S. Robotics has confirmed that Sportster 28.8 modems with a firmware revision prior to 4/18/95 can experience this problem. The problem affects internal, external, and PCMCIA modems.

RESOLUTION

To resolve this problem, obtain a firmware revision dated 4/18/95 or later from U.S. Robotics.

NOTE: You can order an updated firmware revision by calling (847) 982-5151. Make sure to have the UPC bar code and serial number of the modem available.

Additional query words: usr usrobotics


Keywords          : kbhw dun win95 msnetwork win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: January 19, 1999