DOCUMENT:Q118628 17-DEC-2000 [win95x] TITLE :Windows 95 Does Not Recognize Your Computer as Plug and Play PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Windows 95 does not recognize your machine as a Plug and Play computer even though you receive a message during startup that states: Intel PnP BIOS Extensions Installed CAUSE ===== Intel has developed some motherboards that are equipped with a Plug and Play BIOS that does not contain the run-time services necessary to configure motherboard devices. An example of such a motherboard is the Intel P5/90. Gateway, and possibly other original equipment manufacturers (OEMs), ship computers with the P5/90 motherboard. RESOLUTION ========== Consult your hardware vendor about upgrading your system BIOS to comply with the Plug and Play BIOS version 1.0a specification. Additional query words: pnp plug-and-play plugnplay 1.0a 3rdparty ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.