DOCUMENT:Q119876 17-DEC-2000 [win95x] TITLE :Windows 95 Startup Error: Incorrect MS-DOS Version... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Windows 95 and restart the system, it returns to an MS-DOS prompt with the following error message: Incorrect MS-DOS version Enter the name of Command Interpreter (e.g., C:\WINDOWS\COMMAND.COM) CAUSE ===== This problem can occur if SETVER.EXE is being loaded in the CONFIG.SYS file and has a setting indicating that COMMAND.COM should look for a version of MS-DOS earlier than 7.0. RESOLUTION ========== Boot the system with the Windows 95 Startup disk and do the following: 1. Change to the WINDOWS directory by typing the following: " cd\ " (without the quotation marks) 2. Rename the SETVER.EXE file by typing the following: " ren setver.exe setver.old " (without the quotation marks) 3. Remove the Windows 95 Startup disk from drive A, then shut down and restart the system. (Windows 95 loads at this point.) 4. Click the Start button, point to Programs, and then click MS-DOS Prompt. 5. Change to the Windows directory by typing the following: " cd\ " (without the quotation marks) 6. Rename the SETVER.EXE file again by typing the following: " ren setver.old setver.exe " (without the quotation marks) 7. Remove the COMMAND.COM entry by typing the following: " setver command.com /d " (without the quotation marks) 8. Restart the computer to make the SETVER changes take effect. The above procedure allows SETVER to maintain compatibility with existing MS-DOS-based applications. MORE INFORMATION ================ When Windows 95 is installed, the new SETVER.EXE assumes the settings of the currently loaded SETVER.EXE in an effort to maintain compatibility with existing MS-DOS-based applications. Additional query words: 7.00 err msg ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.