After DLC Installed, Exception Error in SPOOLSS.EXE

 Last reviewed: May 12, 1997
Article ID: Q106618

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

You install the DLC protocol from Control Panel. When you click OK, an exception error in SPOOLSS.EXE occurs. If you restart Windows NT, the DLC protocol looks as if it is installed, but it is not functional.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbnetwork ntprotocol NTSrvWkst
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 12, 1997
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