Backup Program Loops Indefinitely

 Last reviewed: May 12, 1997
Article ID: Q105800

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you restore files using the Windows NT Backup program, the Backup program loops indefinitely when there is exactly 4 gigabytes (GB) of data left to process.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbtool ntutil
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 12, 1997
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