DOCUMENT:Q134695 08-AUG-2001 [winnt] TITLE :BW-Connect NFS 3.5 for Windows NT Hangs Windows NT 3.51 VDMs PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use BW-Connect NFS version 3.5 for Windows NT with Windows NT version 3.51, virtual DOS machines (VDMs) requiring keyboard input stop responding (hang). For example, if you run an MS-DOS based-text editor, the VDM hangs. You cannot use the Task List End Task button to close the MS-DOS Command Prompt. CAUSE ===== This problem occurs because BW-Connect NFS version 3.5 is incompatible with the way Windows NT 3.51 handles universal naming conversion (UNC) names. WORKAROUND ========== To work around this problem, obtain BW-Connect NFS version 3.6 for Windows NT. Version 3.6 includes a new NFS driver specifically written for Windows NT version 3.51. For additional information: - please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q136447 TITLE : Performance Problems in Windows NT 3.51 With Intergraph PC-NFS - contact Beame & Whiteside Technical Support via email at support@bws.com or phone at (919) 831-8975. MORE INFORMATION ================ You can also contact Beame & Whiteside at: Beame & Whiteside Software, Inc. Sales 706 Hillsborough Street Raleigh North Carolina USA 27603-1655 Voice: (919) 831-8989 Fax: (919) 831-8990 email: sales@bws.com WWW: www.bws.com FTP: ftp.bws.com Additional query words: prodnt bw bws vdm crash Integraph ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.