DOCUMENT:Q107744  08-AUG-2001  [winnt]
TITLE   :Cannot Access a Joliet Formatted CD Created by Easy-CD Pro 95
PRODUCT :Microsoft Windows NT
PROD/VER:WinNT:4.0
OPER/SYS:
KEYWORDS:kbenv kbhw kbHardware

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

You cannot access a CD-ROM in Windows NT that was created by Easy-CD Pro 95
using Joliet format.

CAUSE
=====

When you write files with file names containing certain European characters,
Easy-CD Pro 95 writes the file names and folder names in a nonstandard Joliet
format that Windows NT cannot interpret.

RESOLUTION
==========

To resolve this problem, upgrade to Easy-CD Pro 95 version 2.11 or later. The
upgrade can be downloaded from:

   http://www.adaptec.com/support/cdrec/download.html

NOTE: Because Web sites are constantly updated, the site address may change
without notice. If this occurs, link to the Adaptec home page at the following
address or contact Adaptec directly:

   http://www.adaptec.com/

MORE INFORMATION
================

Easy-CD Pro is manufactured by Adaptec, a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.

Additional query words: Incat noncompliance
======================================================================
Keywords          : kbenv kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.