Cannot Logon After Changing Keyboard Settings

• Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
• Microsoft Windows NT Server versions 3.5, 3.51, 4.0
• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

You have configured your U.S. version of Windows NT with a foreign language keyboard layout and you have extended characters in your password. After changing your password, you cannot log on. You can only log on using ALT key combinations to create the extended characters in your password.

CAUSE

You installed the U.S. version of Windows NT and the U.S. keyboard is the default keyboard.

NOTE: Keyboard settings are user specific. Although you may select a foreign language keyboard, at logon time (no user is logged on yet) the default keyboard settings are used. So at logon time no country-specific extended characters are available.

RESOLUTION

If you want to continue to use a password with extended characters, you must change the default keyboard settings in the registry as follows:

1. Run Registry Editor (REGEDT32.EXE).



2. From the HKEY_USERS subtree, go to the following key:

   Windows NT 3.51

   \.DEFAULT\Keyboard Layout

   Windows NT 4.0/Windows 2000

   \.DEFAULT\Keyboard Layout\Preload




3. Change the value "Active" to the appropriate string. For example, the string 00000407 defines German keyboard layout, 00000409 defines US keyboard layout. See below for a list of Language IDs.

MORE INFORMATION

• The default settings in HKEY_USERS\.DEFAULT are also used when you define a new user.

• Below are the Language IDs supported by Windows NT:




      00000402  =  "Bulgarian"
      0000041a  =  "Croatian"
      00000405  =  "Czech"
      00000406  =  "Danish"
      00000813  =  "Dutch (Belgian)"
      00000413  =  "Dutch (Standard)"
      00000409  =  "English (American)"
      00000c09  =  "English (Australian)"
      00000809  =  "English (British)"
      00001009  =  "English (Canadian)"
      00001809  =  "English (Irish)"
      00001409  =  "English (New Zealand)"
      0000040b  =  "Finnish"
      0000080c  =  "French (Belgian)"
      00000c0c  =  "French (Canadian)"
      0000040c  =  "French (Standard)"
      0000100c  =  "French (Swiss)"
      00000c07  =  "German (Austrian)"
      00000407  =  "German (Standard)"
      00000807  =  "German (Swiss)"
      00000408  =  "Greek"
      0000040e  =  "Hungarian"
      0000040f  =  "Icelandic"
      00000410  =  "Italian (Standard)"
      00000810  =  "Italian (Swiss)"
      00000414  =  "Norwegian (Bokmal)"
      00000814  =  "Norwegian (Nynorsk)"
      00000415  =  "Polish"
      00000416  =  "Portuguese (Brazilian)"
      00000816  =  "Portuguese (Standard)"
      00000418  =  "Romanian"
      00000419  =  "Russian"
      0000041b  =  "Slovak"
      00000424  =  "Slovenian"
      0000080a  =  "Spanish (Mexican)"
      00000c0a  =  "Spanish (Modern Sort)"
      0000040a  =  "Spanish (Traditional Sort)"
      0000041d  =  "Swedish"
      0000041f  =  "Turkish" 

Additional query words: prodnt keyboard change workstation logon default password

Keywords          : kbenv 
Version           : WINDOWS:2000; winnt:3.5,3.51,4.0
Platform          : WINDOWS winnt 
Issue type        : kbprb 

Last Reviewed: July 30, 1999