DOCUMENT:Q170261 09-AUG-2001 [winnt] TITLE :Cannot Reapply Service Pack 5 from November 1996 MSDN PRODUCT :Microsoft Windows NT PROD/VER:3.51 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to reapply Service Pack 5 in Windows NT Workstation 3.51 from the November, 1996 MSDN CD-ROM, you may be repeatedly prompted for the Windows NT Workstation CD-ROM or the CD-ROM containing the Service Pack files. CAUSE ===== Service Pack 5 was moved to CD-ROM 10 in the November, 1996 MSDN library. In previous MSDN libraries, Service Packs and Windows NT installation folders are on the same CD-ROM. RESOLUTION ========== To resolve this issue, use one of the following methods: - Install Service Pack 5 from the most current MSDN release. - Download Windows NT 3.51 Service Pack 5 from the Microsoft Web site at http://www.microsoft.com. - Copy the Service Pack 5 and Windows NT 3.51 installation folders to a temporary folder on the local hard disk. Copy the Service Pack 5 files to the \Winnt351.sp5\ folder, and copy the Windows NT 3.51 files to the \ folder, where is the temporary folder on the local hard disk, is the folder containing the appropriate Windows NT installation files for the type of computer you are using (for example, I386 for Intel-based computers), and is the folder containing the appropriate Service Pack 5 installation files for the type of computer you are using. Then, run Update.exe from the \Winnt351.sp5\ folder. MORE INFORMATION ================ Later MSDN CD-ROM kits may have the Service Pack files on an alternate CD-ROM. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: sp5 ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 Version : 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.