Cannot Start Windows NT 4.0 After Installing Previous Version

ID: Q155119


The information in this article applies to:


SYMPTOMS

If you install a previous version of Windows NT on a computer running Windows NT 4.0, Windows NT 4.0 no longer starts, or you may receive one of the following error messages:

Unexpected Kernel Mode Trap

Windows NT could not start because the following file is missing
or corrupt: \WINNT\SYSTEM32\CONFIG\SYSTEM


CAUSE

On Intel-based computers, the Ntloader file has been replaced with an earlier version.

On RISC-based computers, the Osloader file has been replaced with an earlier version.


RESOLUTION

If you are trying to set up dual-boot functionality, install Windows NT 4.0 after you install the previous version of Windows NT.

To resolve this issue, start your computer with the Windows NT 4.0 Startup disks and choose the Correct Boot Files option.


MORE INFORMATION

The Ntloader and Osloader files included with Windows NT 4.0 are compatible with Windows NT 3.51. However, the reverse is not true.


Keywords          : kbenv winboot NTSrvWkst prodnt 
Version           : 4.0
Platform          : winnt 
Issue type        : 

Last Reviewed: January 16, 1999