DOCUMENT:Q153589 09-AUG-2001 [winnt] TITLE :Compaq NetFlex-3/E Controller not Upgraded During WinNT 4.0 Setu PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kb3rdparty kbhw kbnetwork kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== During the Windows NT 4.0 upgrade, the Network Wizard states that the Compaq NetFlex-3/E Controller is being upgraded. After the upgrade process is finished, however, the driver is not upgraded and the Network Setup Warning fails to appear and warn you to upgrade the driver. More Information ---------------- The adapters in the DRVLIB subdirectory of the Windows NT 4.0 Installation compact disc are supposed to display a warning similar to the following: Network Setup Warning The following software needs to be updated to run with this version Windows NT: Intel EtherExpress Pro Ethernet Adapter Driver. If you have an updated version of the software, please upgrade following the instructions supplied with the software. Otherwise, please contact Microsoft for more information. RESOLUTION ========== Update the Compaq NetFlex-3/E Controller card manually. To update the driver for this card, install the latest driver from the COMPAQ SSD: 1. Contact Compaq Corporation to obtain the file name or the file of the updated Windows NT driver for the NetFlex-3/E Controller card. If you plan to download the file from the Compaq FTP site, use the following FTP address: ftp://ftp.compaq.com/pub/softpaq/Drivers/ 2. In Windows NT, click the Start button, point to Settings, and click Control Panel. 3. Double-click Network. Click the Adapters tab and then click Update. 4. Type the path to the Oemsetup.inf file for the Compaq NetFlex-3/E Controller card. ====================================================================== Keywords : kb3rdparty kbhw kbnetwork kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.