DOCUMENT:Q147828 09-AUG-2001 [winnt] TITLE :Dell OptiPlex XMT BIOS Upgrade Changes Video Refresh Modes PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Dell OptiPlex XMT 5xx systems with BIOS rev. A09 and earlier support 1024x768 w/65535 colors at 75 Hz and lower. Dell OptiPlex XMT 5xx BIOS revisions A10 and later only support 1024x768 w/65535 at 70 Hz and lower. WORKAROUND ========== If a customer requires a BIOS rev. of A10 or later, using a refresh rate of 70 Hz or lower with this screen resolution/color combination is currently the only option. Otherwise, remaining at BIOS rev. A09 and earlier will allow the use of the 75 Hz or lower refresh rate. Customers should contact Dell technical support at (800)624-9896 for any further BIOS updates regarding this problem. MORE INFORMATION ================ Dell OptiPlex XMT BIOS upgrades can be obtained on the Internet at http://www.us.dell.com/filelib/262_3.htm or at their BBS (512)728-8528. Additional query words: dell ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.