Disappearing Insertion Point in Word for Windows 6.0

 Last reviewed: May 14, 1997
Article ID: Q112734
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you run Microsoft Word for Windows 6.0 under Windows NT, the insertion point may disappear and when you switch to another application then switch back to Word for Windows using the ALT+TAB key combination, the document window does not get repainted.

CAUSE

This problem occurs only when you enable WordPerfect Help and press CTRL+HOME, which is the key combination for the Go To command in WordPerfect.

This problem does not occur under Microsoft Windows 3.1 or Microsoft Windows for Workgroups.

WORKAROUND

To work around this problem and to access the Go To command, press ALT+E. This key combination selects the Edit menu and automatically scrolls to the Go To option.

The insertion point returns to the window and Word for Windows functions as it should.

Additional query words: wfw wfwg prodnt
Keywords : kbinterop nt16ap
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 14, 1997
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