DOCUMENT:Q168033 10-AUG-2001 [winnt] TITLE :DNS Server Fails to Start After Promoting Secondary to Primary PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbnetworkkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= After you use Domain Name Service (DNS) Manager to promote a secondary zone to primary zone, or demote a primary zone to secondary zone, the DNS Server service will not restart. Trying to restart the service will produce the following Event ID's: Event ID: 7023 The MS DNS Server service terminated with the following error: The data is invalid. Event ID: 130 DNS Server zone has invalid or corrupted registry data. Delete its registry data and recreate with DNSAdmin. Event ID: 133 DNS Server secondary zone , had no master IP addresses in registry. Secondary zones require masters. CAUSE ===== The registry key that specifies the zone type does not get updated correctly. RESOLUTION ========== Use the Registry Editor to modify the HKEY_LOCAL_MACHINE\System\Ccs\Services\Dns\Zones key in the registry. WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. To modify the zone to the correct type, perform the following steps: 1. Start Registry Editor (Regedt32.exe). 2. Go to the following key in the registry: HKEY_LOCAL_MACHINE\System\Ccs\Services\Dns\Zones 3. On the zones key, select the key with the name of secondary zone (like mydomain.com) which was promoted to primary. Set the value to 1. Value Name: Type Data Type: REG_DWORD Value: 1 0x1 specifies Primary zone 0x2 specifies secondary zone 4. Quit Registry Editor and restart the Microsoft DNS Service in the Services Control Panel. Additional query words: Event ID 7023 Secondary Zone dns ntdns ====================================================================== Keywords : kbnetwork kbbuglist Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.