Err Msg: Tape Drive Has Been Detected But Driver Has Failed...

ID: Q124379

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

After you install the WangDAT Model 3200 tape drive and start the Windows NT Backup program (NTBACKUP.EXE), the following error message may appear:

Tape drive has been detected but the driver has failed to load or is not started.

If you select Devices in Control Panel and try to start the 4 Millimeter DAT driver, the following error message may appear:

Error 0020 Could not find device specified.

RESOLUTION

In order for the tape device to work correctly in Windows NT, dip switch 5 on Bank 1 of the tape device must be set to the Off position (disabled). This switch is reserved for the original equipment manufacturer (OEM) of the tape device and should only be enabled (On position) if specified by the OEM in the documentation. For additional information, call WangDAT Technical Support at (216) 349-3130.

The WangDAT product discussed here is manufactured by Rexon, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt tecmar


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Last Reviewed: February 15, 1999