Err Msg: Windows NT Could Not Start...Ntoskrnl.exe
ID: Q124550
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The information in this article applies to:
-
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
-
Microsoft Windows NT Server versions 3.5, 3.51, 4.0
SYMPTOMS
When you attempt to start Windows NT, you receive the following error
message:
Windows NT could not start because the following file is missing or
corrupt:
<winnt root>\System32\Ntoskrnl.exe
Please re-install a copy of the above file.
CAUSE
This behavior can occur if any of the following conditions exist:
- The Default value in the [Boot Loader] section of the Boot.ini file is
missing or invalid.
- Windows NT is not installed in the location specified in the Boot.ini
file.
RESOLUTION
To resolve this problem, use one of the following methods:
Method 1
Edit the Boot.ini file to restore or correct the Default entry and to
ensure that the other entries in the [Operating Systems] section of the
Boot.ini file point to the appropriate directories.
Method 2
Use the repair process to correct inconsistencies in the Boot.ini file. To
do so, follow these steps:
- Start your computer using the three Windows NT Setup diskettes. When
prompted, type R to begin the repair process.
- Insert the Emergency Repair Disk (ERD) in the floppy drive when you are
prompted.
- When prompted, enable only the Inspect Startup Environment option to
correct inconsistencies in the Boot.ini file.
- Follow the instructions on your screen to complete the repair process.
MORE INFORMATION
If the Default value in the [Boot Loader] section of the Boot.ini file is
missing, Windows NT displays a new entry in the OS Loader (boot loader)
menu named "NT (default)" and defaults to the new entry. The "NT
(default)" entry points to the following path to load Windows NT:
multi(0)disk(0)rdisk(0)partition(1)\WINNT
For additional information about the Boot.ini file, see the following
article in the Microsoft Knowledge Base:
Q102873: BOOT.INI and ARC Path Naming Conventions and Usage
Keywords : kberrmsg ntboot
Version : 3.5 3.51 4.0
Platform : winnt
Issue type :
Last Reviewed: February 17, 1999