Event ID 1008: Open Procedure in "RASRAD.DLL" Failed

ID: Q176203

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Routing & Remote Access Service Update for Windows NT Server version 4.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you attempt to add a counter in Performance Monitor on your Routing and Remote Access Service (RRAS) Server, you may notice that Event Viewer logs the following event message in the application event log:


   Event ID   : 1008
   Source     : Perflib
   Description: The Open Procedure for service "RasRad" in DLL "rasrad.dll"
                failed. Performance data for this service will not be
                available. Status code returned is DWORD 0.

CAUSE

Your RRAS Server was originally setup for only LAN Routing and Demand-Dial Routing.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

Start Registry Editor (Regedt32.exe or Regedit.exe)and go to the following subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasRad\Performance

Delete the value "Open."

Restart your computer for this change to take effect.

STATUS

Microsoft has confirmed this to be a problem in Routing and Remote Access in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Keywords          : kberrmsg kbinterop kbnetwork NTInterop ntnetserv ntregistry ntrouter NTSrv 
Version           : WinNT:4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: January 21, 1999