DOCUMENT:Q157331  07-SEP-2001  [winnt]
TITLE   :HP JetAdmin 2.0 Does Not Attach Printers in Windows NT 4.0
PRODUCT :Microsoft Windows NT
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kb3rdparty kbprint kbPrinting

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

The Hewlett-Packard (HP) JetAdmin 2.0 for Windows 95 tool reports that no
information can be obtained about the connected printers.

CAUSE
=====

The Windows 95 version of HP JetAdmin 2.0 does not work in Windows NT 4.0.

RESOLUTION
==========

Hewlett-Packard is developing a version of JetAdmin for Windows NT 4.0. Contact
Hewlett-Packard for additional information.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or other- wise, regarding
this product's performance or reliability.

NOTE: JetDirect is no longer supported by HP. SDI (Simple Device Installation) is
now used to install network printers. For more information on this, see:

   http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc?doc=bpj05973

   or

   http://www.hp.com/cposupport/networking/support_doc/bpj06765.html

HP recommends a new software admin package (TCP/IP / IPX/SPX based). For further
information see:

   http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc?doc=bpj06723

   or

   http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc?doc=bpj06724

Additional query words: prodnt

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Keywords          : kb3rdparty kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0

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