DOCUMENT:Q168512 09-AUG-2001 [winnt] TITLE :IBMTRP.SYS Causes Stop 0x0000000A During Shutdown. PRODUCT :Microsoft Windows NT PROD/VER:3.51 4.0 OPER/SYS: KEYWORDS:kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== During a shutdown and restart from within Windows NT, you may receive the following error message: Stop 0x0000000A (0xc18c313b, 0x00000002, 0x00000000, 0x8012f72d) IRQL_NOT_LESS_OR_EQUAL. NOTE: The parameters in parenthesis are specific to your computer configuration and may be different. CAUSE ===== This problem is specific to the IBM PCI Token Ring Card 16/4, reference 75H9800, or 75H9802, using the following driver: Driver properties : IBMTRP.SYS, 89728 bytes, 5/21/96, 4:31p. RESOLUTION ========== To correct this problem, obtain a new version of the Ibmtrp.sys driver from IBM at the following location: http://www.networking.ibm.com/nes/nestoken.htm Download the following image (PCI Token Ring Adapter family): PCI Token Ring NDIS Drivers Diskette Diskette 2 of 5 [TRP1642.EXE | Version 1.2 | 1-30-97 | 518,330 bytes] The updated driver is dated 11/04/96, and its size is 90,944 bytes. Any version of the driver dated before this date causes the error to occur. Additional query words: ntblue ====================================================================== Keywords : kbfixlist Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : 3.51 4.0 Hardware : x86 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.