DOCUMENT:Q153697 08-AUG-2001 [winnt] TITLE :Installing Office 95 with resource kit utility CPS PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.5,3.51; :3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 - MSPRESS Microsoft Windows NT Resource Kit, version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Uplodprf.exe (part of the Computer Profile Setup utility, or CPS) to upload a profile of a workstation that has Office 95 installed, Uplodprf.exe does not complete. CAUSE ===== Uplodprf.exe does not profile long file names. (This is documented in the Windows NT Resource Kit in the document Cps_faq.txt, found in the Reskit\Cps directory.) The reason is that downloading the profile uses Winntp.exe, which is an MS- DOS application and does not understand long file names. Winntp.exe is similar to Winnt /b in that an MS-DOS partition must be present. This is because the Windows NT FAT file system (which can use long file names) is not installed until the GUI portion of Windows NT setup is entered. WORKAROUND ========== To work around this problem, configure the master system to support only file names in the 8.3 format (that is, xxxxxxxx.xxx). To do this, use the following procedure: 1. Install Windows NT on the master system with the FAT file system (for an explanation of CPS, please see volume 1 of the Windows NT Resource Kit). WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 2. Run the Registry Editor(Regedt32.exe). 3. Under the subtree HKEY_LOCAL_MACHINE, go to the following subkey: \System\CurrentControlSet\Control\Filesystem 4. Double-click on Win31Filesystem: Reg_Dword 0x0. 5. Set this value to 1 (0 = off, 1 = on). 6. Quit Regedt32.exe. 7. Install Office 95. The setup program checks the operating system configuration and finds that it does not support long file names and instead uses the 8.3 file-naming convention. 8. Run Uplodprf.exe and be sure to specify the MSOFFICE directory, for example: Uplodprf /s:\\server\sharename -i:profile.ini /msoffice ...... 9. Continue on with Winntp as directed. Additional query words: prodnt 3.50 3.51 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbMSPressSearch kbWinNTS351search kbWinNTS350search kbZNotKeyword6 kbZNotKeyword2 kbZNotKeyword5 Version : winnt:3.5,3.51; :3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.