DOCUMENT:Q179995  09-AUG-2001  [winnt]
TITLE   :Memory Leak in FPNW Causes Windows NT Server to Hang
PRODUCT :Microsoft Windows NT
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kbWinNT400sp4fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

A memory leak in File and Print Services for NetWare (FPNW) may cause Windows NT
to stop responding (hang). Performance Monitor shows private bytes for
Nwssvc.exe growing excessively until the system hangs.

CAUSE
=====

Memory allocated during a logon attempt is not being freed.


NOTE: JetDirect is no longer supported by HP. They now use SDI (Simple Device
Installation) to install network printers. For more information on this, see:

http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc?doc=bpj05973
or
http://www.hp.com/cposupport/networking/support_doc/bpj06765.html

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


Additional query words:

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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbbug
Solution Type     : kbfix

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Copyright Microsoft Corporation 2001.