Paintbrush Starts in Monochrome with Color Display

 Last reviewed: May 12, 1997
Article ID: Q105602

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you start Paintbrush, the palette it displays is monochrome even though you have configured Windows NT for color video.

CAUSE

Windows NT incorrectly returns (GetDeviceCaps) the number of available colors to 32-bit drivers.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbtool ntutil
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 12, 1997
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