Print Manager Reports "Printer out of paper" on Serial Port

 Last reviewed: April 4, 1997
Article ID: Q101869

The information in this article applies to:
  • Microsoft Windows NT operating system, version 3.1
  • Microsoft Windows NT Advanced Server, version 3.1

SYMPTOMS

The following error conditions cause a "Printer out of paper" message when your printer is connected to a serial port:

  • The printing device is out of paper.
  • The printing device is offline.
  • The printing device is switched off.
  • The cable to the printing device is disconnected.

CAUSE

When you print to a serial port, there is only one error condition available (time-out). In a serial connection, there are no status lines available to inform Windows NT as to which specific problem exists (as do parallel ports). Therefore, Windows NT defaults to "Printer out of paper" with serial printers.

Additional query words: prodnt
Keywords : kbprint ntprint NTSrvWkst
Version : 3.1
Platform : WinNT

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Last reviewed: April 4, 1997
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