Setup Errors or Hangs on Data Stor Computers

 Last reviewed: May 14, 1997
Article ID: Q111735
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you install Windows NT or Windows NT Advanced Server on the following Data Stor computers, a parity error or setup error message may appear, or your computer may stop responding (hang): 

   486-25SX Desktop or Tower
   486-33DX Desktop or Tower
   486-33SX Desktop or Tower
   486-50DX Desktop or Tower
   486-66DX2 Desktop or Tower

CAUSE

Although these Data Stor computers are on the Hardware Compatibility List, early models contain motherboards that have a problem with the UMC chipset and are incompatible with Windows NT. If you purchased your computer before March 1993 or if the motherboard does NOT have a Zero Insertion Force (ZIF) CPU socket, your computer may have this chipset.

RESOLUTION

To correct this problem, upgrade your motherboard. Contact Data Stor technical support at (800) 543-6098. Alternatively, you may be able to work around the problem by disabling certain CMOS settings, particularly by slowing the computer clock rate by disabling the turbo option.

Additional query words: prodnt
Keywords : kbhw nthw
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 14, 1997
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