DOCUMENT:Q170841  09-AUG-2001  [winnt]
TITLE   :Unable to Print Right Margin on A5 Paper and Envelope Sizes
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbbuglist kbfixlist

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When printing to any Canon Bubble Jet printer supported by Canon800.dll (for
example, BJC-4100), the right margins fail to print correctly for the A5 paper
size and envelopes.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K


Additional query words: prodnt BJ-30 BJ-100 BJ-200 BJ-200e BJ-200ex BJ-230 BJC-70 BJC-210 BJC-600 BJC-600e BJC-800 BJC-4000 BJC-4100 unprintable region area areas printable margins

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Keywords          :  kbbuglist kbfixlist
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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