DOCUMENT:Q152997 09-AUG-2001 [winnt] TITLE :Using the Micro Solutions Backpack CD-ROM Drive w/ Windows NT PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SUMMARY ======= This article has information on using the Micro Solutions Backpack CD-ROM drive with Windows NT. Windows NT does not include drivers for this device and the device is not on the Hardware Compatibility List (HCL). MORE INFORMATION ================ This information is available from Micro Solutions, document number 3002. Micro Solutions currently has Windows NT support available in beta form for Backpack CD-ROM drives. Only Backpack models 163550/163700 (double speed) and 164550/164700 (quad speed) are supported. This driver will allow installation of Windows NT and Backpack CD-ROM drive usage on Windows NT workstations. This driver is not intended for use under Windows 95. The Backpack "16-bit Built-in Sound Board" is not supported under Windows NT. There are no current plans to provide Windows NT support for the Backpack Sound Board. It is important to note that Backpack CD-ROM drive models 160550 (single speed) and 162550 (double speed) contain a different control interface and are not supported by Micro Solutions's Windows NT drivers. How to Obtain the Software -------------------------- The beta drivers can be downloaded in a complete driver package from Micro Solutions's Web site at: http://www.micro-solutions.com or from its Technical Support BBS at 815.756.9100. Technical Support ----------------- Support Technicians will not be available on the phone for this beta driver for the Windows NT Backpack CD-ROM drive. If you experience problems, please fax or e-mail (ntcdbeta@micro-solutions.com, subject line: EPP problem) Micro Solutions the brand and model of the computer and the type of EPP port (chipset if possible). Please include: Your name E-mail address Phone Number (Voice and Fax) Brand Name and exact model of computer Type of parallel port (EPP chipset manufacturer if possible) Backpack Serial Number The Micro Solutions products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: prodnt 3.5 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.