Windows NT Clipbook Viewer May Hang After Starting

ID: q104183

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

Start Clipbook Viewer and open the Window menu before the Local Clipbook window appears. After you close the Window menu by choosing an option or doing something else, Clipbook Viewer appears to stop responding (hang). As long as the Window menu is open, the Local Clipbook window never appears. The mouse is dysfunctional, but keyboard commands like ALT+F still work.

After approximately 30 seconds, the Local Clipbook window appears and Clipbook Viewer will operate normally.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.1 and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords          : kbtool
Version           : 3.1
Platform          : WINDOWS

Last Reviewed: August 14, 1998