Windows NT Fails to See a CD-ROM Drive

 Last reviewed: May 8, 1997
Article ID: Q101965

The information in this article applies to:
  • Microsoft Windows NT operating system, version 3.1
  • Microsoft Windows NT Advanced Server, version 3.1

SYMPTOMS

If you have two IBM SCSI adapters, with the boot drive on one adapter and a CD-ROM on the other adapter, Windows NT Setup does not see the CD-ROM drive.

CAUSE

This problem occurs because of a hardware problem with the IBM SCSI adapters.

WORKAROUND

To work around this problem, put the CD-ROM on the same SCSI adapter as the boot drive or use another brand of SCSI adapter.

Additional query words: prodnt
Keywords : kbhw kbsetup nthw ntsetup
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 8, 1997
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