XL: Cannot Open Multiplan Files

ID: Q147272

The information in this article applies to:

SYMPTOMS

In the versions of Microsoft Excel listed at the beginning of this article, if you try to open a MultiPlan file in Microsoft Excel, the file fails to open and you receive one of the following error messages.

If you try to open a MultiPlan file in Microsoft Excel for Windows, version 7.0, you will receive the following error message:

   Microsoft Excel needs a converter to open this MultiPlan file. Run
   the Microsoft Excel Setup program to install it.

If you try to open a MultiPlan file in Microsoft Excel 97 for Windows, you will receive the following error message:

   This file is not in a recognizable format.

CAUSE

You experience this problem because the MultiPlan converter is not provided with the versions of Microsoft Excel listed at the beginning of this article.

NOTE: When you try to open a MultiPlan file in Microsoft Excel for Windows, version 7.0, the error message that you receive is incorrect. You cannot install a MultiPlan converter by running Microsoft Excel 7.0 Setup.

WORKAROUND

To work around this problem, do either of the following:

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q136385
   TITLE     : WD95: Supported Foreign File Formats in Word and Office 95

Additional query words: convert import
Keywords          : kberrmsg kbinterop kbsetup xlloadsave 
Version           : WINDOWS:7.0,7.0a,97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: April 29, 1999