Avery 2186 Label Printed Incorrectly with Canon BJC-70 Driver

ID: Q145911

The information in this article applies to:

Microsoft Word for Windows 95, version 7.0

SYMPTOMS

When you print to an Avery 2186 label with the Canon BJC-70 printer driver that ships with Windows 95, only the first two lines of text are printed.

CAUSE

The Canon BJC-70 printer driver version 3.2 that ships with Windows 95 does not print correctly when you select a custom paper size with a height of 5 inches.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

WORKAROUND

Use one of the following methods to work around this problem:

   Method 1: Change the page height to 5.1 inches or 4.9 inches.
   
   Method 2: Install the Canon BJC-70 printer driver version 2.1 for
             Windows 3.11. Printing will be slower, but you can specify a
             custom page size with a height of 5 inches.

Additional query words: word95 word7 7.0 winword blank missing line 5 page bubblejet laser lable 2186 cannon

Keywords          : kbprint
Version           : 7.0
Platform          : WINDOWS

Last Reviewed: January 20, 1999