ID: Q179964
The information in this article applies to:
When you test print an envelope from Microsoft Direct Mail Manager, you may receive the following message:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
Clicking the Details button shows:
SPOOL32 caused a general protection fault in module HpfmlC08.dll.
Try printing a different size envelope, such as Business, #10, or try printing to another printer.
The file Hpfmlc08.dll is used by the following Hewlett Packard printers:
HP DeskJet 670C
HP DeskJet 690C
Additional query words: invalid page fault ipf gpf
Keywords : kbdmm
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: February 12, 1999