XL: Crystal Ball Does Not Work in Windows 95

ID: Q137014

5.00 5.00c 7.00 WINDOWS kb3rdparty

The information in this article applies to:

• Microsoft Excel for Windows, versions 5.0, 5.0c
• Microsoft Excel for Windows NT, version 5.0
• Microsoft Excel for Windows 95, version 7.0

SYMPTOMS

Crystal Ball, versions 3.04 and earlier, created by Decisioneering Inc., will not work with Microsoft Excel when you run it under Windows 95.

Note that Crystal Ball WILL work correctly with Microsoft Excel versions 5.x running under Windows 3.x.

CAUSE

Crystal Ball versions 3.04 and earlier will not function under Windows 95 because of the way in which they interact with the operating system. Attempting to use older versions of Crystal Ball in Windows 95 will result in a general protection (GP) fault when you load Crystal Ball's add-in (.XLA) file.

STATUS

Decisioneering Inc. is developing (September 1995) a new version of Crystal Ball, version 4.0, that will work with Microsoft Excel under Windows 95. This new version should be available some time in the first quarter of 1996.

MORE INFORMATION

Crystal Ball is an add-in program designed for use with Microsoft Excel. It adds forecasting and advanced "what if" capabilities to Microsoft Excel.

For more information about the availability of Crystal Ball version 4.0, or for Crystal Ball technical support, contact Decisioneering technical support at (303) 449-5177.

KBCategory: kb3rdparty KBSubcategory:

Additional reference words: crystalball 5.00 7.00 add-on

Version           : 5.00 5.00c 7.00
Platform          : WINDOWS

Last Reviewed: March 29, 1997