Err Msg: Word Does Not Have Enough Memory for Large Clipboard

 Last reviewed: July 30, 1997
Article ID: Q93682
The information in this article applies to:
  • Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c

SUMMARY

Sometimes the following error message occurs when you exit Word for Windows: 

  Word does not have enough memory for large clipboard.
This may happen when you use certain 24-bit color video drivers (32,000 or 16 million colors) at any resolution, such as VGA, Super VGA, or 1024 x 768. To clear the error message, choose the OK button.

MORE INFORMATION

This error message appears if you copy anything to the Windows Clipboard during the Word session, regardless of the size of the selection.

The problem has been reported with the following video cards and drivers: 

 Actix Ultra Engineboard with 2 MB of memory, using the
    1024 x 768 x 64K color driver
 ATI 24XL
 ATI Mach 32, 640 x 480, 65k color
 Boca Super VGA, 800 x 600, 64k color
 Cirrus 542x Multiresolution video driver with Cirrus video card
 DELL 640 x 480 S3 video driver, 256 colors
 Diamond Stealth
 Diamond Viper
 Diamond Speedstar Pro 640 x 480 65K
 Diamond Speedstar 32,000, 800 x 600
 Genoa 1 MB video cards (supplied with Fast Micro and
    Rite Micro computers)
 Hercules Chrome
 Hercules Graphite 16-bit color in 640 x 480 mode
 Opta MonaLisa
 Orchid Pro Designer II series drivers 800 x 600 32, 768 colors
 Paradise
 Radius
 Radius 256 color full-page pivot
 Sigma Designs video driver that sets up L-View, Grayscale,
    medium characters
 Sigma Designs Multimode 120 (4 Gray Shades) Regular Icons
 Sigma Designs Multimode 120 (Black & White) Regular Icons
 STB Powergraph at 640 x 480, 65K color video driver (24-bit)
 STB SVGA 1280 x 1024, 64K
 Tseng 4000 chip on Cardinal VGA 765 board, with an ET400 800 x 600,
    65,535 color, large fonts driver
 Video Seven WIN.PRO (2MB RAM) running 800 x 600 with 64K colors,
    using the Video Seven driver

Workaround

To avoid this problem, switch to another video driver that supports 16 or 256 colors. Microsoft recommends that you use the standard VGA video driver supplied with Windows version 3.1. Other video drivers you can switch to include 800 x 600 or 1024 x 768 VGA; limit the number of colors to 16 or 256.

Microsoft has confirmed this to be a problem in versions 2.0, 2.0a, 2.0a-CD, 2.0b, and 2.0c of Word for Windows. We are researching this problem and will post new information here as it becomes available.

KBCategory: kbhw
KBSubcategory:
Additional query words: 2.0 2.0a 2.0a-CD 2.0b 2.0c winword
hang hung crash crashed locks locked frozen freezes crashing quit
winword2 quits screen errmsg err msg save exit

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Last reviewed: July 30, 1997
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