GP Fault Importing Word 5.x for the Macintosh Documents

ID: Q145637

The information in this article applies to:

• Microsoft Internet Assistant for Word, version 2.0z
• Microsoft Word for Windows 95, version 7.0
• Microsoft Word for Windows NT, version 6.0

SYMPTOMS

When you use Internet Assistant to open a Word version 5.x for the Macintosh document, you may receive an invalid page error or a general protection (GP) fault.

CAUSE

You have installed a beta version of Internet Assistant 2.0, dated January 25, 1996, or earlier.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Assistant for Word, version 2.0z, dated January 25, 1996, or earlier. This problem has been corrected in the version dated January 31, 1996.

RESOLUTION

To work around this problem, install the latest version of Internet Assistant. For information about where you can obtain the latest version of Internet Assistant, please see the following article(s) in the Microsoft Knowledge Base:

   ARTICLE-ID: Q129385
   TITLE     : Internet Assistant for Word for Windows 95 Available

Additional query words: 6.0 7.0 2.0z ntword iaword word95 word7 Import Load Open Macintosh 5.0 5.1 bin gp fault gpf application error invalid page fault 2.0zbuglist 2.0zfixlist

Keywords          : kbwdinternet 
Version           : 2.0z
Platform          : WINDOWS

Last Reviewed: January 21, 1999