GP Fault in Internet Assistant Opening URL to Some Sites

ID: Q126169

The information in this article applies to:

Microsoft Internet Assistant for Word, version 1.0
Microsoft Word for Windows, versions 6.0a, 6.0c

SYMPTOMS

You may receive the following general protection (GP) fault when attempting to connect to a server location:

   Internet caused a General Protection Fault in module IWIA.EXE
   at 0006:23DA

CAUSE

The site is issuing an incorrect MIME (Multipurpose Internet Mail Extensions) type.
-or-
The server's software is out of date.

RESOLUTION

Use a different browser to make a connection to the server. If the problem is a bad MIME type, using the other software may address the problem.
-or-
When server software is the problem, try entering the IP address of the server, or try again later when the server is less busy.

KBCategory: kbusage KBSubcategory: kbhtml Additional query words: 1.0 iaword 6.0a 6.0c winword gpf gp word6 fault general protection fault application error message errmsg html ia

Keywords          : kbhtml kbwdinternet 
Version           : 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: February 6, 1998